Help

Last updated October 23, 2026

Book, reschedule or cancel

Use book.serenityclean.com, or text your local Serenity Clean number and we'll take care of it. A cancellation inside 48 hours is charged 50% of the clean, and a same-day cancellation 100%.

Payments

Your card is held a couple of days before your clean and charged after it's done. Questions about a charge? Text us or email support@serenityclean.com.

Something wasn't right?

Text your local Serenity Clean number or email support@serenityclean.com and your area manager will follow up.

Your account

To delete your account, see Request account deletion.